Web Help Desk Software for Mac OS X

Free Trial
154.14 MB

Publisher Description

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.

Web Help Desk Software for Mac OS X is a free trial software application from the Helpdesk & Remote PC subcategory, part of the Business category. The app is currently available in English and it was last updated on 2010-11-17. The program can be installed on Mac OS X, Mac OS X 10.4, Mac OS X 10.5, Mac PPC.

Web Help Desk Software for Mac OS X (version has a file size of 154.14 MB and is available for download from our website. Just click the green Download button above to start. Until now the program was downloaded 266 times. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Program Details


Publisher Web Help Desk Software
Released Date 2010-11-17
Languages English


Category Business
Subcategory Helpdesk & Remote PC

System requirements

Operating systems mac

Download information

File size 154.14 MB
Total downloads 266


License model Free Trial
Price $0.01

Version History

Here you can find the changelog of Web Help Desk Software for Mac OS X since it was posted on our website on 2015-04-28. The latest version is and it was updated on soft112.com on 2017-06-28. See below the changes in each version:


posted on 2010-11-17

Major Release Features Added

version 9.1.10

posted on 2008-11-04

- Added: Introduced the Web Help Desk Lite Edition - Added: Trial mode now supports real-time toggling between "Lite" and "Pro" editions. - Added: Help Desk Software Integration with: Windows Remote Desktop, Apple Remote Desktop, LANrev Client Manager, and JAMF Casper Suite

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Release Date: 2010-11-17
Publisher: Web Help Desk Software
Operating System: mac
Type: Free Trial